If you suspect an active attack on your business, call our emergency hotline at: 612-399-9680
If you suspect an active attack on your business, call our emergency hotline at: 612-399-9680
INDUSTRY: healthcare
Incident Recovery for a Dental Provider
Service: Incident Recovery Services
7 Locations
Sites recovered
100+
Endpoints rebuilt
100+ Hour Weeks
Worked around-the-clock to get the client’s infrastructure back up
THE STORY
A multi-location dental provider was hit by ransomware that encrypted identity management and network services, after an employee installed malicious software. Blue Team Alpha was brought in on recommendation and delivered a full recovery in just two weeks across 7 locations and hundreds of endpoints.
Our team worked 100+ hour weeks through the holidays, providing hands-on support, rebuilding systems, restoring services, and enhancing cybersecurity. The multi-phase response included endpoint restoration, infrastructure rebuilds, and compliance support. As a result, the provider gained resilience, compliance readiness, and improved cybersecurity posture.
Challenges
A multi-location dental provider experienced a ransomware attack that encrypted all identity management and network services. The incident stemmed from an employee unknowingly installing malicious software. Recovery required on-site, hands-on support to rebuild systems across 7 locations and hundreds of endpoints, with Blue Team Alpha doing so in just two weeks. Blue Team Alpha was brought in to recover the customer at the recommendation of their MSP and cyber insurance provider.
SOLUTIONS
Blue Team Alpha provided a multi-phase response focused on full recovery and improved future resilience. We rebuilt endpoints and reimaged hundreds of encrypted machines, replaced and upgraded domain controllers, and restored network services. Our team worked on-site, offering real-time guidance while advising on compliance needs and supporting after-hours recovery efforts across all locations.
- Endpoint Restoration
- Infrastructure Rebuild
- Compliance Support & Education
Benefits & outcomes
1.
Full-Scope Recovery
- Rebuilt infrastructure and endpoints at scale
- Accelerated restoration despite tight timelines
2.
Hands-On Expertise
- Supported over holidays with on-site staff
- Provided recovery leadership alongside existing MSP
3.
Compliance Confidence
- Elevated systems to meet modern compliance standards
- Advised on regulatory readiness throughout remediation
About Blue Team Alpha
Blue Team Alpha is a veteran-owned, comprehensive cybersecurity force on a mission to secure and defend America’s critical infrastructure.
We offer advisory, offensive and technical services with deep roots and a specialty in incident management.
- Over 50 security certifications
- Talent hand-selected from NSA, CIA, DoD, & more
- Decades of industry experience
- Recover systems 80% faster than average
- Experience in all 16 critical infrastructure sectors
