If you suspect an active attack on your business, call our emergency hotline at: 612-399-9680
If you suspect an active attack on your business, call our emergency hotline at: 612-399-9680
INDUSTRY: RESTAURANT
Rapid Incident Containment & Response for Food Franchise
Service: Emergency Incident Response
150+
Physical Client Locations
30-Minute
Response Time
0 Backups
Client's backups were destroyed
THE STORY
When a national fast-casual dining chain with over fell victim to a ransomware attack, operations ground to a halt. Their network was compromised, backups were unusable, and internal recovery efforts had already failed.
Realizing the severity of the attack, the franchise turned to a trusted partner, who swiftly engaged Blue Team Alpha to contain the incident. Within 30 minutes, our Incident Response team was on a call, assessing the damage. By Monday morning, the client committed to 100 hours of expert intervention, and our team was deployed immediately to contain the threat, restore operations, and prevent further impact.
What followed was a coordinated effort to recover critical systems, secure vulnerabilities, and set the foundation for a stronger cybersecurity posture moving forward.
Challenges
The customer was hit by a devastating ransomware attack from the Akira strain. It initially attempted to recover independently but soon realized the attack had compromised its network and rendered backups unusable. It needed expert assistance to mitigate the situation quickly and effectively.
SOLUTIONS
Blue Team Alpha provided a structured, multi-phase response to contain the threat, recover critical systems, and strengthen the organization’s cybersecurity posture. Our rapid intervention and close collaboration with the customer ensured a swift and effective recovery.
- Immediate Threat Containment
- Collaborative Recovery Efforts
- Cybersecurity Resilience Planning
Benefits & outcomes
1.
Rapid Incident Response
- Immediate scoping and engagement within 30 minutes
- Increased recovery speed by taking a parallel process approach to containment and recovery
2.
Customer-Centric Collaboration
- Worked closely with IT director to ensure seamless recovery
- Provided expertise and strategic guidance for restoring systems
3.
Future Cybersecurity Readiness
- Delivered a comprehensive final report summarizing the incident
- Offered tailored cybersecurity recommendations for long-term resilience
About Blue Team Alpha
Blue Team Alpha is a veteran-owned, comprehensive cybersecurity force on a mission to secure and defend America’s critical infrastructure.
We offer advisory, offensive and technical services with deep roots and a specialty in incident management.
- Over 50 security certifications
- Talent hand-selected from NSA, CIA, DoD, & more
- Decades of industry experience
- Recover systems 80% faster than average
- Experience in all 16 critical infrastructure sectors
Get the Help You Need. Fast.
Our clients can typically resume normal business operations in an average of just 4 days
