If you suspect an active attack on your business, call our emergency hotline at: 612-399-9680
If you suspect an active attack on your business, call our emergency hotline at: 612-399-9680
INDUSTRY: healthcare
Incident Containment, Response & Recovery for Healthcare Provider
Service: Emergency Incident Response
75%
Ransom reduction negotiated by us
5 Days
To restore operations
0 Backups
All backups encrypted by ransomware
THE STORY
A healthcare provider with 300 employees experienced a crippling ransomware attack after threat actors exploited vulnerabilities in Microsoft Exchange. Gaining domain credentials, the attackers exfiltrated sensitive data and deployed ransomware that encrypted the entire network—including backups stored across three LUNs in the SAN.
The breach brought all operations to a halt. Employees couldn’t log in, access EMRs, or use imaging software. Without cyber insurance and with no viable backups, the organization faced a total shutdown of business operations.
Blue Team Alpha was engaged and rapidly deployed incident responders onsite. Within hours, our team isolated the threat, contained the damage, and initiated recovery protocols that would bring the business back online within five days—far below the 21-day industry standard.
Challenges
The attack resulted in a total network lockdown, including encrypted EMRs and imaging files. Backups were unusable, and the organization lacked cyber insurance. A flat network and unpatched systems allowed the attacker to move laterally and compromise nearly all assets.
SOLUTIONS
Blue Team Alpha deployed its detection and response tooling, isolated the network, cleared persistence mechanisms, and rebuilt core infrastructure. We negotiated a 75% ransom reduction, recovered EMRs and critical imaging data, migrated the client off Exchange, re-established backups, and implemented secure, segmented architecture.
- Ransomware Neutralization & Network Lockdown
- Targeted Recovery & Critical Data Restoration
- Post-Incident Hardening & Infrastructure Modernization
Benefits & outcomes
1.
EMR RESTORED in rapid fashion
- Rapid containment and scoping initiated within hours
- Core medical systems brought back online in just 5 calendar days, preventing operational and financial collapse
2.
STRATEGIC RECOVERY & DECRYPTION
- Negotiated 75% reduction in ransom demand
- Recovered imaging data critical to ongoing patient care
- Guided secure ransom payment and ensured regulatory compliance
3.
RESILIENT INFRASTRUCTURE REBUILD
- Migrated from vulnerable Exchange to Office 365
- Established air-gapped backups and enabled 2FA for remote access
- Hardened AD with multiple golden ticket rotations and upgraded EOL servers
About Blue Team Alpha
Blue Team Alpha is a veteran-owned, comprehensive cybersecurity force on a mission to secure and defend America’s critical infrastructure.
We offer advisory, offensive and technical services with deep roots and a specialty in incident management.
- Over 50 security certifications
- Talent hand-selected from NSA, CIA, DoD, & more
- Decades of industry experience
- Recover systems 80% faster than average
- Experience in all 16 critical infrastructure sectors
